Frequently Asked Questions (FAQ)
🔎 Your Most Pressing Questions – Answered by Comp@laya
1. What’s the real cost of transportation from Cancun Airport to Playa del Carmen?
You're not alone in feeling confused by the inconsistent taxi prices at Cancun Airport. Travelers often report wildly different quotes depending on appearance, time of arrival, and negotiation ability. Unfortunately, even pre-agreed prices are sometimes ignored, leaving visitors feeling pressured and vulnerable.
💡 The truth? There’s no fixed public taxi fare system at the airport—unlike the reliable ADO bus service. This creates room for discomfort and, at times, exploitation.
✅ Comp@laya offers a solution: Our private transfer service guarantees fair, fixed prices with no surprises. We prioritize your safety, comfort, and peace of mind from the moment you land. Your arrival in paradise should be smooth and stress-free.
2. How can we enjoy the beach daily without paying for expensive beach clubs?
Daily beach visits are a must when staying in Playa del Carmen or the Riviera Maya—but dealing with minimum consumption requirements at beach clubs can quickly become frustrating and expensive. Many beachgoers prefer certain, quieter sections that often lack rentable facilities.
✅ Comp@laya has you covered:
We now offer beach chairs, parasols, and cooler rentals—eco-friendly, convenient, and cost-effective. No need to purchase bulky items or waste resources. Plus, we offer storage between beach days or until your next visit.
Enjoy your beach adventures your way, without the stress of overpriced clubs or unnecessary purchases.
3. Where can I get reliable, unbiased advice during my stay in Playa del Carmen?
Tired of endlessly searching online and being bombarded by ads or sales pitches? What you really need is clear, honest, local insight—from someone who understands your experience and wants to help.
✅ That’s what Comp@laya is all about.
We’re your trusted local friend: here to listen, advise, and stand by your side when challenges arise. From everyday guidance to emergency support, we provide transparent help without pushing products you don’t need.
At Comp@laya, we’ve listened to the voices of our community, and we’re here to make your experience in Playa del Carmen not just smoother—but unforgettable.
✨ Feel supported, feel safe, and enjoy the freedom to explore with confidence.
🌍 Why You Need a Comp@ – Your Trusted Friend in Playa
Have you ever felt lost or overwhelmed as a tourist or expatriate in an unfamiliar place—or even in your own country?
Imagine this: You’re standing on a busy street, surrounded by unfamiliar faces and a language you don’t quite understand. You need help—but no one seems able to assist. That moment of helplessness can happen to anyone.
That’s where Comp@laya comes in.
We’re not just a service—we’re your local friend, your point of contact, and your trusted guide in Playa del Carmen.
Whether you’re facing everyday hurdles or unexpected emergencies, Comp@laya is here to help. Our team of specially trained and experienced local assistants knows the ins and outs of life in the Riviera Maya. Think of us as the bridge between you and the solutions you need—swiftly, reliably, and without the guesswork.
Just like consulates and social support services, we’re here to:
Help you understand your options
Connect you with reliable local resources
Offer guidance in stressful or confusing situations
Support you with emergencies like medical needs or lost documents
Need advice about attractions, transportation, or events? We’ve got you.
Need help in a crisis? We’re right there with you.
At Comp@laya, we believe the most common support needs for travelers and residents alike fall into four key areas of daily life—and we’re proud to cover them all, so you can feel safe, confident, and cared for throughout your stay.
You’re not alone.
Wherever your journey takes you, let Comp@laya walk beside you.
¿Why do we have PCA?
comp@laya (P)ersonal (C)oncierge (A)ssistants consult is at your side with extensive expertise and professionalism to help you with all the demanding tasks of daily life in Playa del Carmen. Our services include opening bank accounts, buying used or new vehicles, finding tradespeople, providing emergency medicine and assistance with car accidents and car breakdowns and more. With our well-founded expertise and our serious approach, we always strive to fulfill your request precisely and efficiently.
¿Why does it exists PDA?
comp@laya (P)rivate (D)riving (A)ssistance offers you the personal touch and convenience safely to your destination in the Riviera Maya with private Cancun airport transfers, tour transport within the Caribbean Peninsular States (Yucatan, Quintana Roo) and tailor-made travel transport. Our service is characterized by expertise, formality and professionalism. We specialize in providing you with a premium experience and meeting your unique needs. Rely on us to make your trip a smooth and enjoyable experience.
¿Why do we need BRA?
comp@laya (B)each (R)ental (A)ssistance offers comfortable beach rentals to enjoy your daily beach visit. We offer you professional beach chair rental, beach umbrella rental and beach cooler rental. Our expertise and formal approach ensure you enjoy your time on the beach to the fullest.
¿Can HSA help us really?
comp@laya (H)ome (S)avings (A)ssistance offers you expert advice on alternative green cleaning solutions for your home. We are experts in solar energy, solar water heating, humidity control, energy efficient automation and water treatment systems. Thanks to our extensive expertise and our professionalism, we are able to offer you tailor-made solutions. Trust our expertise to find a sustainable and eco-friendly solution for your home.
© Copyright 2025 by comp@laya
Wir benötigen Ihre Zustimmung zum Laden der Übersetzungen
Wir nutzen einen Drittanbieter-Service, um den Inhalt der Website zu übersetzen, der möglicherweise Daten über Ihre Aktivitäten sammelt. Bitte überprüfen Sie die Details in der Datenschutzerklärung und akzeptieren Sie den Dienst, um die Übersetzungen zu sehen.